Step 1:
Intake Process

Working from Home

Postural Orthostatic Tachycardia Syndrome POTS

We make sure that we can help you by offering a complimentary 10-minute call.

We do not take any cases that we believe we cannot help. Please be prepared with your main concerns and a brief overview of your medical history when we speak to you during our call.

If we believe we can help you, We will collect your payment at this time and get you registered into our software portal with password-protected access. We will then schedule your initial case evaluation appointments which consist of two separate, one hour appointments. One with Ashton, our BCPA, and the second with Dr. Ricci.

You will have access to our user-friendly, secure telehealth portal software to log in for your virtual appointments. Here, all case management, forms, records, updates, resources, messaging, billing, and, appointments will all be easily accessible.

Clear communication and preventing information overload is a top priority for us - our telehealth portal software will  help with both.

Our intake process is the most efficient way to help get us to the root of complex chronic illnesses.

What to expect during initial intake process:​

One hour remote appointment with Ashton:

  • request your medical records, sign paperwork, and go over an extensive intake questionnaire regarding your health history, signs, and symptoms.

  • go over what to expect and prepare your case for Dr. Ricci. 


One hour remote appointment with Dr. Ricci:

  • review your case in-depth, address any questions/concerns, order testing/labs for your specific situation 

We recognize the time and energy that goes into our initial intake. We will not schedule both appointments back-to-back. They will be held on two separate days.


We believe...

  • it's important to learn as much as possible about your health and past medical history to make help make the most informed health care decisions today and in the future. 

  • our approach is an investment of time, and money when looking to your current quality of life and future.